Why Conflicts Happen?
In many ductless HVAC systems, multiple indoor units (like mini-splits) share a single outdoor unit. While each indoor unit can be controlled independently, they all depend on the same compressor housed in the outdoor unit to move heat in or out of a home.
The issue?
The compressor can’t heat and cool at the same time. If one indoor unit is set to Cooling and another to Heating, the system receives contradictory instructions. It doesn’t know whether to absorb heat from inside and push it outside (cooling), or do the reverse (heating). This is what we call a mode conflict.
When a mode conflict occurs, the outdoor unit tries to satisfy both demands — often resulting in:
In many ductless HVAC systems, multiple indoor units (like mini-splits) share a single outdoor unit. While each indoor unit can be controlled independently, they all depend on the same compressor housed in the outdoor unit to move heat in or out of a home.
The issue?
The compressor can’t heat and cool at the same time. If one indoor unit is set to Cooling and another to Heating, the system receives contradictory instructions. It doesn’t know whether to absorb heat from inside and push it outside (cooling), or do the reverse (heating). This is what we call a mode conflict.
When a mode conflict occurs, the outdoor unit tries to satisfy both demands — often resulting in:
- Inefficient or failed operation
- Overworking the compressor
- In extreme cases, mechanical stress or damage
Even if the units appear to be running, they might not be heating or cooling effectively, wasting energy and risking long-term wear on the system.
Boldr's Mode Conflict Protection
Boldr’s Mode Conflict Protection feature is built specifically to prevent this problem in Multi - Zone Mini - Splits. Here's How It Works:
Boldr's Mode Conflict Protection
Boldr’s Mode Conflict Protection feature is built specifically to prevent this problem in Multi - Zone Mini - Splits. Here's How It Works:
- Detection: Boldr identifies when two or more Boldr Smart Thermostat-controlled units are set to conflicting modes.
- Prevention: It automatically adjusts or pauses one of the units to resolve the conflict.
- Notification: Your customers will be alerted in the end user app, Boldr Energy, with a clear message and guidance on what to do.
The system ensures only compatible modes run at the same time — protecting both comfort and hardware.
Why It Matters?
If your client's home has multiple mini-splits connected to the same outdoor unit, mode conflict is more than a technical quirk — it’s a real operational risk. Mode Conflict Protection:
Why It Matters?
If your client's home has multiple mini-splits connected to the same outdoor unit, mode conflict is more than a technical quirk — it’s a real operational risk. Mode Conflict Protection:
- Extends the compressor’s life
- Reduces service calls
- Keeps your clients system energy use efficient
- Ensures smart automations don’t accidentally break their system.
How to turn on Mode Conflict through the Boldr Energy app (For the End-User)
- Open the Boldr Energy App
- Go to settings.
- Tap on the Units icon.
- Turn on mode conflict by pressing on the toggle at the top of the page.
Common Concerns:
Q: Can my client override the protection?
A: No, this feature is designed to protect hardware. However, your client will be notified and can adjust their settings manually if needed.
Q: What if my client only wants to cool one room and heat another?
A: In a shared outdoor unit system, that’s not possible simultaneously. Mode Conflict Protection ensures the system follows the manufacturer's safety rules.
Q: Does this work automatically?
A: Yes. Just activate and arrange the units correctly in the Boldr Energy app.