We understand that timely assistance is critical for your operations. Our Boldr Pro Support team is here to help you resolve any technical or operational queries with speed and care.
How to access our support centre on the Pro App.
Open the Pro App.
At the top of the page, click on the ''ProSupport'' icon.
Once clicked, you are able to choose how you'd like to reach our team.
Contact Channels
Phone: +1 (888) 269-1303
Email: ProSupport@TeamBoldr.com
Support Hours
Availability: Monday to Friday
Timings: 9:00 AM – 6:00 PM EST
How to Reach Us
-
By Phone
Dial +1 (888) 269-1303 from your preferred phone line.
Have your account details and case description ready so we can assist you promptly.
A Boldr Pro Support Specialist will guide you through troubleshooting or next steps.
-
By Email
Send an email to Prosupport@Teamboldr.com
-
Include the following for faster resolution:
Your Company Name
Contact Person and Best Callback Number
Device/Order Details (if applicable)
A clear description of the issue or request
You will receive an acknowledgment email confirming your ticket has been logged.
Video Call
Click on the video call option to schedule a time to video call with one of our support team members. The call will be held through Google Meet.
4. Live Chat
We also offer a live chat option, where our support team can respond to your queries through the Pro App.
5. Outside Business Hours
If you reach out after our support hours, please submit your detailed inquiry through our Contact form: Submit a Request
Our support team will review your request and respond as soon as business hours resume.
We value your time and business. Our team is committed to providing you with the support you need to keep your operations running smoothly.